New Articles

  1. Selecting recipients

    You can select recipients for your email or push notification by clicking the "Select recipients" button in the "Send message" panel. Hitting "Select recipients" will bring up the option box shown below. First, "Select condition type," which ...
  2. Send push notification

    To send a push notification to you participants, follow the instructions below. Once you've selected the participants you want to have recieve the push notification: Select "Push notification" Enter the push notification message. Youre ...
  3. Send email

    To communicate with your participants using email, follow the steps below. First, you'll need to select which participants you want the message sent to. Click here for detail on your options when you hit the "Select participants" button . ...
  4. Questions Participants May Ask You

    Participants may ask you questions during the recruiting or project process. Here are a few common ones, and the answers you can give them: Q: Does the Over the Shoulder app "run in the background" or "spy" on me by collect...
  5. PVP - View Matrix

    While viewing submission, you might want to compare/contrast how some participants answered a particular question. To do so at a glance, you can use the "View Matrix" option within the question that you are in. In this following example, we clic...
  6. Workbench intro

    The Workbench Your Over the Shoulder Project Viewing Portal includes a tab called the "Workbench" to help you access some powerful search, filter and other features. The Workbench has three main areas: A powerful "search" section called "...
  7. Workbench search

    Workbench search One of the Workbench's most powerful features is its ability to search for words that appear in the transcripts of your audio, video and text responses and comments, and to search for tags that you have assigned to specific med...
  8. Workbench return

    Search Return Once you have set up a customized search, and clicked the "Search" button, the submissions that fit your criteria will populate in the return section of the workbench. In this section you can sort the answers, view/listen to t...
  9. Lightbox Controls

    You can view all the responses within your PVP and never have to leave the lightbox view. This can help when you are tagging, commenting on or translating the media. To make viewing media answers even more efficient, there are playback controls that...
  10. Workbench exports

    Exporting from the Workbench The Project Viewing Portal is designed to make downloading media submissions individually or in groups quick and easy. So, you could search for all submissions that have the tag "theme 1" and "****" (meaning the subm...