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Filtering your search Apart from setting up powerful, multi-level searches, you can further customize your search by adding filters that allow you to restrict the material that will be included in your search. By filtering, you can control whic...
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Created On: 10/29/2021
in Project Viewing Portal PVP Troubleshoot Checklist Check your internet speed: Your Project Viewing Portal transfers a lot of data, and thus needs a strong wireless signal. Please head over to https://www.speedtest.net and check that you have sufficient bandwidth. ...
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Downloading a participant list from the Project Viewing Portal Last Modified on 12/16/2021 11:05 am EST Here are the specifics on how to create a standard participation report. Log into the PVP for your project, then go to the Dashboard tab Sel...
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You can "pipe in" a number of different stored variables into an email or push notification sent from your Project Viewing Portal. "Piping in a variable" is similar to doing a "mail merge" or other operation where you create a base version of a mess...
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Piping a stored variable into a text message: Any of the following variables can be piped in to any push notification sent from the Project Viewing Portal. Markup code Variable {{{fname}}} participant first name {{{lname}}} par...
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Created On: 11/23/2022
in Help Desk Best Practices We have simplified the process of addressing Help tickets. Please follow these steps in order. Open ticket in Helpscout. Determine if it is a iHut project. If Yes, use the workflow labeled "Assign ticket to iHut Helpscout" If the ticket ...