Popular Articles

  1. Viewing a Participant in Detail

    Click on the profile picture of any person in the "People" section to see the responses submitted by that individual. The tools and controls in the individual participant view section are noted below: Click "Previous" or "Next participant"...
  2. Interaction log

    On the right side panel of the Dashboard, you'll find the Interaction log. The Interaction log provides information on whichever participant is highlighted in the "By participant" panel to its left. When the "By participant" of "By activity" pane...
  3. PVP - View Matrix

    While viewing submission, you might want to compare/contrast how some participants answered a particular question. To do so at a glance, you can use the "View Matrix" option within the question that you are in. In this following example, we clic...
  4. Dashboard Intro

    The Dashboard view is a powerful tool designed to make it easy for you to see your project status, manage your participants, and communicate with participants in easy and powerful ways. Click on the "Dashboard" button on your Project Viewing Portal...
  5. Project Viewing Portal Troubleshooting

    PVP Troubleshoot  Checklist Check your internet speed: Your Project Viewing Portal transfers a lot of data, and thus needs a strong wireless signal.  Please head over to https://www.speedtest.net and check that you have sufficient bandwidth. ...
  6. Lightbox View

    When you click on an audio, photo or video, it will expand into the PVP's "Lightbox." The "Lightbox" is a pop-up window full of information and data analysis tools. Not only can you view media submissions, but you can also view participant info, add...
  7. How to add a tag

    Adding a tag to a submission is simple. Just click anywhere you see an "add a tag" box. For example, you can add tags in the answer view, or in the lightbox view for any photo, audio or video submission. To add a new tag, just click in the "a...
  8. Send message

    The "Send message" panel allows you to communicate directly with your participants through the Over the Shoulder platform. You can choose to communicate with your participants by sending them a push notification, or by sending them an email addre...
  9. Piping a value into a PVP email

    You can "pipe in" a number of different stored variables into an email or push notification sent from your Project Viewing Portal. "Piping in a variable" is similar to doing a "mail merge" or other operation where you create a base version of a mess...
  10. The "By participant" tab

    The "By participant" tab is designed to give you important information to manage your participants and your project at a glance. You can quickly see who's logged into your project, who's answering questions, and which participants you might need to ...