-
You may also want to check on your project's progress by looking at the various "Activities" or "Assignments" that have been completed. To do this, click on the "By activity" tab, which is behind the "By participant" tab on the left-hand side of ...
-
To communicate with your participants using email, follow the steps below. First, you'll need to select which participants you want the message sent to. Click here for detail on your options when you hit the "Select participants" button . ...
-
Piping a stored variable into a text message: Any of the following variables can be piped in to any push notification sent from the Project Viewing Portal. Markup code Variable {{{fname}}} participant first name {{{lname}}} par...
-
You can select recipients for your email or push notification by clicking the "Select recipients" button in the "Send message" panel. Hitting "Select recipients" will bring up the option box shown below. First, "Select condition type," which ...
-
To send a push notification to you participants, follow the instructions below. Once you've selected the participants you want to have recieve the push notification: Select "Push notification" Enter the push notification message. Youre ...
-
The Workbench Your Over the Shoulder Project Viewing Portal includes a tab called the "Workbench" to help you access some powerful search, filter and other features. The Workbench has three main areas: A powerful "search" section called "...
-
Filtering your search Apart from setting up powerful, multi-level searches, you can further customize your search by adding filters that allow you to restrict the material that will be included in your search. By filtering, you can control whic...
-
Last Updated: 12/12/2022
in Help Desk Best Practices We have simplified the process of addressing Help tickets. Please follow these steps in order. Open ticket in Helpscout. Determine if it is a iHut project. If Yes, use the workflow labeled "Assign ticket to iHut Helpscout" If the ticket ...
-
Exporting from the Workbench The Project Viewing Portal is designed to make downloading media submissions individually or in groups quick and easy. So, you could search for all submissions that have the tag "theme 1" and "****" (meaning the subm...
-
Search Return Once you have set up a customized search, and clicked the "Search" button, the submissions that fit your criteria will populate in the return section of the workbench. In this section you can sort the answers, view/listen to t...