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Last Updated: 10/09/2018
in Project Viewing Portal Tags Tagging and tag search are powerful analysis features within your Project Viewing Portal. You can add tags to your submissions as you go along - up to 8 tags per submission. You can then count your tags to see how often they are appearing, search fo...
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You may also want to check on your project's progress by looking at the various "Activities" or "Assignments" that have been completed. To do this, click on the "By activity" tab, which is behind the "By participant" tab on the left-hand side of ...
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You can select recipients for your email or push notification by clicking the "Select recipients" button in the "Send message" panel. Hitting "Select recipients" will bring up the option box shown below. First, "Select condition type," which ...
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To communicate with your participants using email, follow the steps below. First, you'll need to select which participants you want the message sent to. Click here for detail on your options when you hit the "Select participants" button . ...
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Workbench search One of the Workbench's most powerful features is its ability to search for words that appear in the transcripts of your audio, video and text responses and comments, and to search for tags that you have assigned to specific med...
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Exporting from the Workbench The Project Viewing Portal is designed to make downloading media submissions individually or in groups quick and easy. So, you could search for all submissions that have the tag "theme 1" and "****" (meaning the subm...
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The Workbench Your Over the Shoulder Project Viewing Portal includes a tab called the "Workbench" to help you access some powerful search, filter and other features. The Workbench has three main areas: A powerful "search" section called "...
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Piping a stored variable into a text message: Any of the following variables can be piped in to any push notification sent from the Project Viewing Portal. Markup code Variable {{{fname}}} participant first name {{{lname}}} par...
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To send a push notification to you participants, follow the instructions below. Once you've selected the participants you want to have recieve the push notification: Select "Push notification" Enter the push notification message. Youre ...
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Last Updated: 12/12/2022
in Help Desk Best Practices We have simplified the process of addressing Help tickets. Please follow these steps in order. Open ticket in Helpscout. Determine if it is a iHut project. If Yes, use the workflow labeled "Assign ticket to iHut Helpscout" If the ticket ...